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Live · One operator answering email

Support.

One operator. Email replies within one US business day. There's no ticketing system, no tier-1 routing — you reach the person who built the product.

A product of Morton Technology Consulting LLC. Replies during US business days only — we do not staff weekends.

Reply window
1 business dayUS Mon–Fri
Refund window
14 daysNo questions
Bug-fix support
12 monthsPer template

How to reach us

One inbox. Real human. No ticket queue.

Primary General support & product questions

Pre-purchase questions, deliverability, install help, anything else — this is the right address. Include your Stripe receipt ID if you've already bought.

[email protected] →
Billing & refunds Manage subscription, change card, cancel

Open the Stripe customer portal from /account — enter the email you used at checkout and we send you a one-click magic link.

Open /account →
Bug report Found a broken link, dead asset, or a typo?

Send the URL, browser, and a screenshot if you have one. Bug fixes ship as a free update to everyone who has purchased.

Email a bug →

What we can help with

Stripe questions
Receipts, retried payments, invoice download, VAT/tax docs.
Product issues
Broken link, missing file, deploy guidance, template customization scope.
Refund requests
14‑day money‑back, no questions. Lands on original card in 3–5 business days.

Frequently asked

Four short answers.

What is the refund policy?

14-day money-back, no questions. Reply to your Stripe receipt or email [email protected] with the order reference and the refund lands on the original payment method within 3–5 business days. After 14 days, refunds are discretionary and handled case-by-case.

How do I open the billing portal?

Visit /account, enter the email you used at checkout, and we send a one-click link to the Stripe customer portal where you can change plan, update payment, download invoices, or cancel. No password, no separate account — Stripe handles auth.

How fast do you reply?

One operator answers every email. Replies within one US business day — usually the same day if you write before noon Eastern. There's no ticketing system, no tier-1 routing. You reach the person who built the product.

What do you do with my email and data?

Email is used to deliver your purchase and reply to your support requests. Nothing is sold or rented. Receipts go through Stripe, transactional email through Resend. Full detail in the privacy policy.

Ready to ship?

Pick something. Pay Stripe. Use it tonight.

Templates and packs deliver instantly by email. Subscriptions provision after checkout. If anything doesn't — you know exactly where to write.